ConvergeHub allows you to integrate social links of your leads and contacts within their respective details page. This helps you to view their conversations over social media and keep track of their social activities from within the CRM, for taking real-time actions and driving better engagement.

 

To integrate social links to leads and contacts, follow the steps below:


Click on the respective lead or contact that you want to update.

 

 

Click on the edit option.



Click on Other tab option.  

Choose the social media channel.

Type the social account link.

Add another social link if required.

Click on Save to update the changes. Or else, click on cancel.