ConvergeHub allows you to integrate social links of your leads and contacts within their respective details page. This helps you to view their conversations over social media and keep track of their social activities from within the CRM, for taking real-time actions and driving better engagement.
To integrate social links to leads and contacts, follow the steps below:
Image ModifiedClick on the respective lead or contact that you want to update.
Image ModifiedClick on the edit option.
Image ModifiedClick on social links.
Image ModifiedChoose the social media channel.
Image ModifiedType the social account link.
Image ModifiedAdd another social link if required.
Image ModifiedClick on Save to update the changes. Or else, click on cancel.